The approval procedure
General
Terms and Conditions
1. Right of use
The supplier grants the purchaser the right to use the integration for the agreed period. This
The right of use is not transferable. The right of use ceases if the purchaser breaches the terms of the agreement
its obligations, including payment. The supplier guarantees that
the software products do not infringe any third-party patents, copyright or other rights
property rights. The purchaser must not, and must not allow others to, use, copy,
alter, or otherwise transfer or use the Licensed Material in its entirety
or, in part, in any way other than that specified in this Agreement. The Buyer may
therefore must not – either yourself or through a third party – decompile or disassemble
the software product or any associated accessories. The purchaser must not transfer,
to grant sub-licences, let, lend or otherwise allow anyone other than the purchaser to
companies – whether directly or indirectly, for consideration or otherwise – to dispose of
or otherwise dispose of the subject matter of the licence.
2. Right to make a complaint
Provided that the purchaser has used the software in a prescribed operating environment and in accordance with
In accordance with the rules set out in the manual and technical documentation, the supplier guarantees that
the software product essentially complies with the specifications set out
as specified in the documentation, for as long as the agreement remains in force. The supplier’s warranty
does not, however, imply that the supplier guarantees that the licensed product is
completely free from software errors. The purchaser accepts that such freedom from software errors
cannot be achieved in the software industry.
3. Complaints
Complaints must be made in writing in order to be valid. The supplier’s participation is subject to,
that the buyer sends the necessary materials at their own expense, so that
The discrepancy may be confirmed by the supplier or its representatives.
4. Right to rectify errors
The supplier shall rectify any deviations from the programme specifications for the licensed product, provided that
that the deviations are significant and constitute an obstacle to the normal use of
the subject of the licence.
5. Support
Support issues should be reported to support@documentpeople.dk
with a detailed explanation and screenshots. Any enquiries regarding
The support email is regarded as an “order confirmation regarding.
‘support’. The actual maintenance payment is paid after the period that is
charged per 15-minute period or part thereof, at the current hourly rate for
Document People fans, 1,340 kr.
6. Limitation of liability
Apart from what is set out in clauses 2 and 4, the supplier shall have no further liability for
the function or quality of the licensed item. The purchaser’s rights in the event of
Any defects are fully described in this agreement. The Supplier is therefore under no
circumstances, obliged to pay other compensation to the buyer on the basis of
defects in the subject matter of the licence. Furthermore, the supplier shall not be liable for
damages, whether direct or indirect, for which the buyer may claim compensation, for example in
in connection with loss of income, unexpected costs, loss or impact on
other data, damage to third parties, etc. If the buyer has breached the rules
in relation to the licensed subject matter in breach of this agreement, the supplier shall be exempt from
for any liability.
7. Start-up, payment and payment terms
All initial licence fees must be paid once the supplier has entered into
the agreement.
The licence fee is charged annually in advance. The start date of the agreement is when the licence is
installed.
Terms of payment: 8 days.
8. The period of validity of the licences
The agreement is valid for a period of 12 months.
The agreement may be terminated by giving two months’ written notice, subject to the agreement running to the end of a full term.
However, the supplier may terminate the agreement/right of use if the purchaser is in breach of it
breach of the agreement, e.g. non-payment, and only after the usual reminder procedures have been followed.
9. Transfer
The supplier is entitled at any time to assign all or part of its
rights under the Licence Key to a third party.
10. Meeting place
In the event of legal proceedings, the buyer is obliged to appear at the district court nearest to
Document People.
11. Use of the licence
The customer must not infringe, circumvent, extract or modify the source code, or carry out, in whole or in part,
to reverse engineer, decompile, disassemble or in any way modify
any part of the application’s security mechanism, alter, lend, sell,
distribute or create works derived from the application.
12. Intellectual property rights
All rights, title and interests in and to the application, including, but not
limited to the service, graphics, user interface, scripts and software that
is used to implement the application; it belongs to Documents People.
13. Extension of the contract
The agreement and the associated services are automatically renewed for 12 months at a time, until a
Either party may terminate the agreement in writing, giving two months’ notice, until the end of a period.
14. The buyer’s notice of termination
The buyer may terminate the contract at any time during the term of the agreement. In the event of such a
In the event of termination, the buyer is not entitled to a full or partial refund of the
prepaid licence fee, and the supplier is entitled to settle
any outstanding payments for the remainder of the contract period.
15. Price increases
The supplier is entitled to adjust the licence agreement annually by three per cent (3%).